🛠️ 1-Year Warranty
All our titanium piercings are guaranteed for 1 year from the date of receipt.
This warranty covers manufacturing defects or material defects observed under normal conditions of use.
It includes:
- Thread or clasp defects,
- Defective components (ball, bar, screw, stone, etc.),
- Assembly or welding defects,
- Anomalies related to finish or polishing.
💡 In case of a problem covered by the warranty, we offer, depending on the situation:
- Free repair,
- Jewelry exchange,
- Or a credit or refund if repair or exchange is not possible.
❌ Cases not covered by the warranty
Our warranty does not apply in the following cases:
- Breakage due to impact, dropping or improper handling,
-Loss of a piercing component or the entire piercing (ball, bar, jewelry, etc.) after receipt
- Natural wear and tear over time,
- Deterioration due to improper use (excessive twisting, unsuitable disassembly, etc.),
- Piercing that has been modified, polished or repaired by a third party.
Mianela Jewelry — Elegance, delivered to your door 💎