Shipping policy
1. Delivery Area
We deliver exclusively within Metropolitan France.
2. Carriers
Orders are shipped via:
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La Poste
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Mondial Relay
3. Preparation Time
Orders are prepared and shipped within 2 to 3 business days.
4. Delivery Times
Once shipped, average delivery times are:
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La Poste: 3 to 6 business days
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Mondial Relay: 3 to 6 business days
These times are indicative. They may vary depending on the carrier, logistics workload or exceptional circumstances.
5. Shipping Costs
Shipping is free on all orders.
6. Order Tracking
A tracking number is sent by email as soon as your order ships. It lets you track your package in real time on the carrier's website.
7. Shipping Address
Orders are shipped from:
60, rue François 1er, 75008 Paris
8. Receiving Your Order
Customers must ensure the accuracy of the information provided when placing an order. If an incorrect address causes the package to be returned, a reshipment may be arranged once the information has been corrected.
9. Unclaimed or Returned Packages
If a package is not collected or is returned by the carrier, a new shipment may be arranged according to the terms communicated to the customer.