Shipping policy

1. Delivery Area

We deliver exclusively within Metropolitan France.

2. Carriers

Orders are shipped via:

  • La Poste

  • Mondial Relay

3. Preparation Time

Orders are prepared and shipped within 2 to 3 business days.

4. Delivery Times

Once shipped, average delivery times are:

  • La Poste: 3 to 6 business days

  • Mondial Relay: 3 to 6 business days

These times are indicative. They may vary depending on the carrier, logistics workload or exceptional circumstances.

5. Shipping Costs

Shipping is free on all orders.

6. Order Tracking

A tracking number is sent by email as soon as your order ships. It lets you track your package in real time on the carrier's website.

7. Shipping Address

Orders are shipped from:
 60, rue François 1er, 75008 Paris

8. Receiving Your Order

Customers must ensure the accuracy of the information provided when placing an order. If an incorrect address causes the package to be returned, a reshipment may be arranged once the information has been corrected.

9. Unclaimed or Returned Packages

If a package is not collected or is returned by the carrier, a new shipment may be arranged according to the terms communicated to the customer.